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Privacy Policy

1. Information We Collect

1.1 Information You Provide Through Forms

We collect the following information when you submit inquiries through our website:

  • Full Name
  • Business Email Address
  • Phone Number
  • Company Name
  • Service of Interest
  • Project Description
  • Estimated Budget
  • Project Timeframe/Deadline

1.2 Automatically Collected Information

We automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Time and date of visits
  • Referring website addresses

2. How We Use Your Information

2.1 Business Communications

We use your contact information to:

  • Respond to your inquiries
  • Provide information about requested services
  • Send project-related communications
  • Share relevant business updates

2.2 Project Assessment

We use project-related information to:

  • Evaluate project requirements
  • Prepare customized solutions
  • Estimate timelines and resources
  • Create project proposals

2.3 Business Development

We use collected information to:

  • Improve our services
  • Customize solutions for different industries
  • Analyze service preferences
  • Enhance user experience

3. Information Sharing

We may share your information with:

  • Team members involved in project delivery
  • Technology partners (when necessary for service delivery)
  • Legal authorities (when required by law)
  • Professional service providers

4. Data Protection and Security

We implement security measures including:

  • Secure SSL encryption for form submissions
  • Access controls for client information
  • Regular security audits
  • Employee data handling training

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request data portability
  • Lodge complaints with supervisory authorities

6. Cookies and Tracking

We use cookies to:

  • Improve website functionality
  • Analyze user behavior
  • Remember your preferences
  • Enhance security
  • Provide better user experience

7. International Data Transfers

With offices in Ahmedabad, Mumbai, USA, and Spain, we may transfer your data internationally. We ensure appropriate safeguards through:

  • Standard contractual clauses
  • Data processing agreements
  • Privacy Shield compliance (where applicable)

8. Contact Us

For privacy-related inquiries:

Email: hello@knowtion-inc.com